Privacy Policy

How we collect, use, and protect your information

Last updated: December 2024

1. Introduction

At SanatanAI, operated by PujaPurohit, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered Vedic astrology service.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • • Name and contact information (email, phone number)
  • • Date, time, and place of birth (for astrological calculations)
  • • Account credentials and profile information
  • • Payment information (processed securely through Razorpay)
  • • Communication preferences

2.2 Usage Information

We automatically collect certain information about your use of our service:

  • • Chat history and consultation records
  • • Device information and IP addresses
  • • Usage patterns and preferences
  • • Error logs and performance data

2.3 Astrological Data

To provide accurate astrological services, we collect and process:

  • • Birth details (date, time, location)
  • • Astrological charts and calculations
  • • Consultation history and insights
  • • Personal preferences and life events

3. How We Use Your Information

We use the collected information for the following purposes:

  • • Providing personalized astrological consultations and readings
  • • Generating accurate birth charts and horoscopes
  • • Processing payments and managing subscriptions
  • • Improving our AI algorithms and service quality
  • • Communicating with you about your account and services
  • • Providing customer support and technical assistance
  • • Ensuring security and preventing fraud
  • • Complying with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our service (payment processing, hosting, analytics)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for specific purposes

5. Data Security

We implement appropriate security measures to protect your information:

  • • Encryption of data in transit and at rest
  • • Secure payment processing through Razorpay
  • • Regular security audits and updates
  • • Access controls and authentication measures
  • • Employee training on data protection

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Astrological data and consultation history are retained to provide continuity in your readings and improve our service quality.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Request limitation of data processing

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • • Remember your preferences and settings
  • • Analyze website usage and performance
  • • Provide personalized content and recommendations
  • • Ensure security and prevent fraud

You can control cookie settings through your browser preferences.

9. Third-Party Services

Our service may integrate with third-party services:

  • Razorpay: For secure payment processing
  • Google Maps: For location-based services
  • Analytics Services: For service improvement

These services have their own privacy policies, and we encourage you to review them.

10. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our service after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: contact@pujapurohit.in

Your Privacy Matters: We are committed to protecting your privacy and ensuring the security of your personal information. Your trust is important to us.